1Your assigned outlet
Every customer is linked to the Sampurana outlet that serves their registered pincode. All orders are prepared and collected at this outlet. Only our team can change your outlet.
2When to pick up
Wait for the status "Ready for Pickup" (we also send an email). Collect your order during outlet hours within 3 days.
3Pickup code
Share your 6-digit pickup code at the counter. The outlet hands over the order only when the code matches. Anyone you share the code with can collect the order on your behalf.
4Payment at pickup
Pay the order amount at the outlet by cash, UPI or card. You will receive a printed or digital invoice.
5Uncollected orders
Orders not collected within the holding period may be cancelled and the stock released. You can always place a fresh order.