1Information we collect
When you register or place an order we collect your name, email address, mobile number, postal address and pincode, order history, and technical data such as IP address and browser type for security purposes.
2How we use your information
- To create and manage your account and assign your pickup outlet
- To process, prepare and hand over your orders
- To send order updates and important service emails
- To prevent fraud and keep the Website secure
- To send offers if you subscribe to our newsletter (you can unsubscribe anytime)
3LIC-related information
Where our team facilitates an LIC (Life Insurance Corporation of India) linkage for a registered customer, it is handled offline in our back office. The Website does not collect insurance or policy information. Any personal data shared for this purpose is used only for that purpose, handled confidentially, and shared with LIC or its authorised representatives only as required to process the linkage.
4Sharing of information
We share your order details only with the outlet that prepares your order. We do not sell or rent your personal data. We may disclose information if required by law.
5Data security
Passwords are stored using strong one-way hashing. We use secure sessions, CSRF protection, rate limiting and other safeguards. No method of transmission over the internet is 100% secure, but we work hard to protect your data.
6Cookies
We use essential cookies to keep you logged in and to remember your cart. We do not use third-party advertising cookies.
7Your rights
You can view and update your name, email and mobile number from your profile. To correct your address, request a copy of your data or delete your account, contact support@sampurana.com.
8Changes
We may update this policy from time to time. The latest version will always be available on this page.